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The Obstacle Criterion

The Obstacle Criterion 150 150 Ekelmans Advocaten
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Expertise:

Dutch healthcare insurers provide three types of insurance. Under the in-kind contracted care policy, the insurer reimburses the provided care received by contracted care providers.

The insured can however still receive health care from non-contracted care providers, but –in that case – under Dutch law – the insurer does not have to reimburse all the costs. The Dutch Supreme Court recently issued an important ruling on this matter.

In-kind-contracted care policies

Generally, Dutch healthcare insurers provide three types of insurance: in-kind contracted care policies, restitution non- contracted care policies and the combined policy.

Under the in-kind care policy, the insurer reimburses the care received by the insured provided by a care provider that the insurer has a contract with. The insured are not entitled to reimbursement of the costs of the care provided, but to the care itself.

The restitution non-contracted care policies on the other hand, reimburse the costs of care given by the insured’s care provider of his/her own choice. These policies are usually more expensive.

Lastly, there is the combined policy, which is a combination of the aforementioned policies.

The in-kind-contracted care policy is central to this article.

Reimbursement for non-contracted care

As mentioned before, the insured with an in-kind contracted care policy is entitled to healthcare. To meet the obligation to provide care under these policies, insurers enter into agreements with care providers about the care or service to be provided and the price to be charged for it. This way insurers try to achieve savings on healthcare costs.

The insured can however still receive health care from non-contracted care providers. In accordance with article 13 of the Dutch Health Insurance Act insurers must give the insured reimbursement for non-contracted care. The insurers determine the amount of this reimbursement, as long as the reimbursement isn’t so low that it constitutes an obstacle for the insured to turn to a non-contracted health care provider of his/her choosing.

The court of appeal held that a general reimbursement of 75-80% of the market rates was regarded as a widely accepted practice standard of how low a reimbursement may be to not constitute an obstacle to be free in the choice of a care provider.[1] This judgment of the Court of Appeal has been upheld by the Dutch Supreme Court in2014.[2]

Despite that, a non-contracted healthcare provider tried his luck again and brought a case all the way before the highest Dutch Court. On June 7th 2019, The Dutch Supreme Court ruled on the matter.

Dutch Supreme Court Judgment on obstacle criterion

In this case, the insurer reimbursed 75% of the market rates for the healthcare provided by this particular healthcare provider. The healthcare provider, however, argued that this system was not fair. He maintained the opinion that the insurer was acting in breach of the ‘obstacle criterion’ enclosed in article 13 of the Dutch Health Insurance Act. Also, he took the position that the ‘obstacle criterion’ precludes a generic discount. Therefore, the healthcare provider was of the opinion that the insurer was only entitled to deduct a small amount for the extra administrative acts they had to carry out as a result of not having a contract with this healthcare provider.

The Dutch Supreme Court considers that article 13 of the Dutch Health Insurance Act speaks in general terms of “a reimbursement to be determined by the health insurer”. Furthermore, the explanatory memorandum of that act shows – according to the Dutch Supreme Court -that the health insurer has a great deal of freedom to determine the amount of the reimbursement as long as they do not act contrary to the “obstacle criterion’ and as long as they use the same method of calculation for each insured person who requires the same form of care or service.

Therefore, the Dutch Supreme Court rules that neither the explanatory memorandum of the Dutch Health Insurance Act nor the text in article 13 of the Act support the view that a health insurer may only reduce the reimbursement for non-contracted care by the (average) extra (administrative) costs they had to carry out because of the absence of a contract with the concerned health provider. According to the Dutch Supreme Court the latter view would also undermine the legislators’ desired system of Dutch in-kind care policies that differentiate between contracted and non-contracted care. Accepting the view of the healthcare provider would mean that even with the use of non-contracted care there would still be a right to an almost complete reimbursement, which was not the intention of the legislator.

According to the Dutch Supreme Court the complaint that the ‘obstacle criterion’ generally opposes a generic discount can also not be supported by the explanatory memorandum of the Dutch Health Insurance Act. Whether and to what extent the ‘obstacle criterion’ precludes a generic discount in certain cases can only be determined on the basis of concrete facts and circumstances.[3]

Reimbursement of 75% not (necessarily) an obstacle

This ruling of the Dutch Supreme Court is in line with the previous case law. Therefore, the health insurer is (still) entitled to determinate how much they reimburse under an in-kind contracted care policy in case of health care provided by non-contracted healthcare providers as long as they do not act contrary to the ‘obstacle criterion’. A general Reimbursement of 75% of the market rates on its own, is considered not to be an obstacle for the freedom of choice of a care provider.

[1] Court of Appeal Den Bosch, July 9th 2013, ECLI:NL:GHSHE:2013:2971.
[2] Dutch Supreme Court July 7th 2014, ECLI:NLHR:2014:1646.
[3] Dutch Supreme Court June 7th 2019, ECLI:NL:HR:2019:853.

Bron: Insurance Law Global

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CAR coverage for inherent defects and its limits

CAR coverage for inherent defects and its limits 2560 1920 Ekelmans Advocaten
Man repairing collapsed ceiling. Ceiling panels damaged huge hole in roof from rainwater leakage.Water damaged ceiling .
Leestijd: 5 minuten
Lesedauer: 5 Minuten
Reading time: 5 minutes
Expertise:

In principle, Dutch CAR policies explicitly provide coverage for inherent defects of the built object. However, the central notion of material damage in Dutch CAR policies provides a concealed limit to CAR coverage for inherent defects. Case law shows that in cases of inherent defects, there is a fine line between coverage and no coverage.

Central notions in CAR policies: material damage and inclusion of inherent defects

In the Netherlands, the central notion in the description of coverage of a Construction All Risk (CAR) policy is material damage. Without material damage there is no coverage under the CAR policy.

If, for example, it comes to light during the building period that the balconies in an apartment building would collapse in case of heavy load, the damage resulting from the necessary replacements of those balconies is not covered under CAR insurance. If the lacking strength of the balconies has led to cracks in the balconies, however, the cracks would be regarded as material damage. As a result, the cracks and all damage resulting from them would be covered under CAR insurance.

In terms of CAR coverage in the Netherlands, it is not relevant whether or not the cracks are the result of an inherent defect. As long as one can point to any material damage as a result of the inherent defect that has occurred during the building period, the defect and all damage resulting from the defect is covered under CAR insurance. However, there are exceptions to said principle. The notion of material damage in CAR policies includes a concealed exclusion of coverage for a certain group of inherent defects.

Concealed exclusion for objects which were damaged from the beginning

The idea is that the requirement of material damage cannot be met if an object has never been flawless, i.e. if the object was damaged from the beginning. This idea is regularly seen in Dutch case law and Dutch legal literature. The underlying reasoning is that an object which has never been flawless cannot be (materially) damaged as it was never a proper object in the first place. This idea has developed into a central tenet in Dutch CAR cover cases.

The question then arises: when can an object be qualified as being damaged from the beginning? How do we make a distinction between an object with an inherent defect and an object which was damaged from the beginning? Is it not that every object with an inherent defect can be regarded as an object which was damaged from the beginning?

Case law from 2018

In general, Dutch courts set high requirements in CAR cover cases for the argument of insurers that the object in question has never been flawless. Such is understandable given the aforementioned fact that CAR policies – explicitly – provide coverage for inherent defects.

Two decisions by lower courts given last year show that there is a fine line between coverage and no coverage in cases of inherent defects.

In the first case[1], a coating layer had been applied onto an ice skating track. After two weeks the layer showed blisters. Research showed that the coating layer had been applied too thick, as a result of which the solvent in the coating layer had not been able to evaporate causing blisters on the coating layer. The CAR insurer took the position that the coating layer had never been flawless and denied coverage for the damaged coating layer and all damage resulting from it. In assessing the question whether the coating layer had been materially damaged, the court considered that the deciding factor is whether the coating layer had been flawless at the time it was applied onto the track. The court specified that if the coating layer met all characteristics and requirements to become a coating layer without any defects at the time it was applied, the blisters on the coating layer could be regarded as material damage. The court considered that correct application is a precondition for a coating layer to become a flawless one. As the coating layer in question had not been applied correctly there was never a moment in time at which the coating layer had been flawless. Thus, the court concluded that there was no material damage, resulting in the claim not being covered under CAR insurance.

In the second case[2], the result was different. In this case, several welds had been applied to steel structures creating so-called skid beams, used in offshore industry. After application, the welds were examined by ultrasonic testing to ensure the absence of flaws. After two skid beams had been approved for delivery, they were examined again by ultrasonic testing after they had been delivered to their purchaser. During the second examination, indications were found for the presence of flaws. The skid beams were cut open and ruptures were found. They were repaired swiftly given the time pressure of the whole project. Insurers did not get the chance to observe the ruptures themselves. During the proceedings, insurers queried the results of the ultrasonic testing by pointing to the unreliability of the method and argued that the welds had never been flawless. Furthermore, insurers pointed to the fact that the flaws had been the result of a design fault combined with faults made during welding. According to insurers, the chosen method of welding could never have led to proper welds. The court assumed on the basis of the statements given by the experts who performed the ultrasonic testing that the welds had ruptured after they had been flawless. The court also found that CAR policies providing coverage for all damage no matter what cause, also provide coverage for design faults if the object does not show any flaws at first, as a result of good workmanship, but only at a later stage. Based on these considerations, the court granted the insured’s claim for coverage.

Conclusion

It can be difficult to divide between covered and uncovered claims in cases of inherent defects. Taking into consideration the aforementioned case law, it seems that as long as the insured can point to a moment in time at which the built object has been flawless, there is coverage under CAR insurance. This can be a quite difficult and very factual discussion.

Material damage as a result of design faults seems to be covered most of the time. Material damage as a result of faults during the construction phase can also be covered, but more often the aforementioned exception seems to apply. Especially faults which occur during the making of a specific component run the risk of falling outside the scope of CAR coverage.

[1] Judgment of the Rotterdam court of 7 November 2018, ECLI:NL:RBROT:2018:9314.
[2] Judgment of the Amsterdam court of 11 July 2018, ECLI:NL:RBAMS:2018:6603.

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Another EU regulation regarding privacy? Yes!

Another EU regulation regarding privacy? Yes! 1920 1280 Ekelmans Advocaten
EU regulation privacy
Leestijd: 4 minuten
Lesedauer: 4 Minuten
Reading time: 4 minutes
Expertise:

While quite some organisations are investing in personal data protection and privacy measures to attain the General Data Protection Regulation (GDPR) compliance and others are still in de stage of GDPR awareness, another EU Regulation requires our attention: the new Regulation of the European Parliament and of the Council concerning the respect for private life and the protection of personal data in electronic communications (ePrivacy Regulation).

This ePrivacy Regulation should have entered into force at the same time as the GDPR. Although the Regulation has been delayed, it should be adopted at least sometime in 2020. The Introduction of the GDPR has caused a lot of turmoil so let us reflect on the consequences as a result of the introduction of this new ePrivacy Regulation.

Key points

The scope of the new ePrivacy Regulation would apply to any business that provides any form of online communication service, uses online tracking technologies, or engages in electronic direct marketing. The key points of the ePrivacy Regulation includes:

  • New players: privacy rules will in the future also apply to new players providing electronic communications services such as WhatsApp, Facebook Messenger and Skype. This will ensure that these popular services guarantee the same level of confidentiality of communications as traditional telecoms operators.
  • Stronger rules: all people and businesses in the EU will enjoy the same level of protection of their electronic communications through this directly applicable regulation. Businesses will also benefit from one single set of rules across the EU.
  • Communications content and metadata: privacy is guaranteed for communications content and metadata, e.g. time of a call and location. Metadata have a high privacy component and is to be anonymised or deleted if users did not give their consent, unless the data is needed for billing.
  • New business opportunities: once consent is given for communications data – content and/or metadata – to be processed, traditional telecoms operators will have more opportunities to provide additional services and to develop their businesses. For example, they could produce heat maps indicating the presence of individuals; these could help public authorities and transport companies when developing new infrastructure projects.
  • Simpler rules on cookies: the cookie provision, which has resulted in an overload of consent requests for internet users, will be streamlined. The new rule will be more user-friendly as browser settings will provide for an easy way to accept or refuse tracking cookies and other identifiers. The proposal also clarifies that no consent is needed for non-privacy intrusive cookies improving internet experience (e.g. to remember shopping cart history) or cookies used by a website to count the number of visitors.
  • Protection against spam: this proposal bans unsolicited electronic communications by emails, SMS and automated calling machines. Depending on national law people will either be protected by default or be able to use a do-not-call list to not receive marketing phone calls. Marketing callers will need to display their phone number or use a special pre-fix that indicates a marketing call.
  • More effective enforcement: the enforcement of the confidentiality rules in the Regulation will be the responsibility of data protection authorities, already in charge of the rules under the General Data Protection Regulation.

EU’s existing ePrivacy legal framework

The Regulation aims to be an update of the EU’s existing ePrivacy legal framework, more specifically the EU ePrivacy Directive which goes back to 2002 and was revised in 2009. However, important technological and economic developments took place in the market since the last revision of the ePrivacy Directive in 2009. Consumers and businesses increasingly rely on new internet-based services enabling inter-personal communication such as Voice over IP, instant messaging and web-based email services, instead of traditional communication services. These Over-the-Top communication services (OTTs) are in general not subject to the current Union electronic communication framework, including the ePrivacy Directive, resulting in a void of protection of communications conveyed though new services. The ePrivacy Regulation is lex specialis to the GDPR and will particularise and complement it as regards electronic communication data. All matters concerning the processing of personal data not specifically addressed by the ePrivacy Regulation will be covered by the GDPR.

Important is also the fact that the update is in the form of a Regulation instead of a Directive. This means that the new ePrivacy Regulation is self-executing and becomes legally binding across the EU, whereas the ePrivacy Directive required local regulations for implementation. The reason for choosing a Regulation instead of a Directive is in order to ensure consistency with the GDPR and legal certainty for users and business alike by avoiding divergent interpretation in the Member States. As mentioned before, the ePrivacy Directive is part of the regulatory framework for electronic communication. In 2016, the European Commission adopted the proposal for a Directive establishing the European Electronic Communications Code (EECC), which revises the framework. The new ePrivacy Regulation will not be an integral part of the EECC but it partially relies on definitions provided therein. In addition, the EECC complements the Regulation by ensuring the security of electronic communication services.

The new ePrivacy Regulation and the Insurance Industry

The big question is whether this new ePrivacy Regulation will cause as much turmoil for the insured and the insurer as with implementation of the GDPR. The proposal now lies with the Council of Ministers of the European Union. When the EU member states will agree on the proposal, then it is expected that long-term negotiations with the European Parliament will follow so we should not anticipate things. However it is safe to prudently say it is expected that this will not be the case. The ePrivacy Regulation will be in line with the GDPR so the biggest impact in terms of implementing the requirements have already been. Regarding the particular subjects which the ePrivacy Regulation regulates and that are not mentioned – or at least not that wide – in the GDPR, some changes as reflected will be required. Assuming however that the privacy policy of Insurers will generally be compliant, it is expected that the required adjustments will be limited to a minimum.

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Georg van Daal

Georg van Daal 998 889 Ekelmans Advocaten
Georg van Daal
Leestijd: 2 minuten
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On Tuesday, 20 November 2018, we heard the sad news that our firm’s much-loved partner and colleague Georg van Daal passed away in the night of 19 November 2018.

On Tuesday, 20 November 2018, we heard the sad news that our firm’s much-loved partner and colleague Georg van Daal passed away in the night of 19 November 2018.

Georg became a partner in the Corporate Law practice group of Ekelmans & Meijer in 2014. He played a significant role in our partnership and in making our firm more international.

Georg was an eloquent and witty lawyer and he had wide interests, which he continued to develop. At Leiden University, he studied not just Dutch law but also Chinese language and culture, spending some time at the University of Wuhan in China. in 2008, he obtained his PhD at Erasmus University Rotterdam with a thesis on corporate law.

He was involved in the community and social causes, assisting start-ups pro bono and working to specifically help people with diverse (cultural) backgrounds.

Georg worked for a wide range of national and international clients, covering the entire field of corporate law. He was also very active in our international network Legalink; he founded the Legalink Academy in 2017 and recently gave a talk on cryptocurrencies in Mexico. He made contacts around the world with verve.

He published a great deal and wrote five books. Georg was sharp, in both his analyses and his comments. That was evident in his monthly columns for his fellow lawyers in Advocatie.

We remember him as a committed and socially minded person who was always interested in the perspective of his clients and the associates at the firm. He found proper communication and “sharing” things important.

We are grateful to him for everything he has done for us and our clients. We will miss him

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Dutch Supreme Court: no loss of claim in case of fraud committed against the insurer by a third party victim

Dutch Supreme Court: no loss of claim in case of fraud committed against the insurer by a third party victim 2560 1707 Ekelmans Advocaten
9865324 - fraud warning
Leestijd: 4 minuten
Lesedauer: 4 Minuten
Reading time: 4 minutes
Expertise:

On 6 July 2018 the Dutch Supreme Court gave a fundamental decision on the consequences of fraud committed by a third party victim against the insurer of the liable party.[1] For years the big question was whether the statutory sanction on fraud for insured parties could be extrapolated to cases where a third party victim committed the fraud against the insurer.

Legal literature and case law were divided on this question. Some considered the lack of a contractual relationship uberrimae fidei (“of utmost good faith”) as an obstacle for analogous application of the statutory sanction to the relationship between a third party victim and the insurer. Others argued that the insurer is just as dependent on the claimant for the provision of reliable information in case of a third party claim as in case of a claim by the insured.

Direct claim against the insurer

In the Netherlands, as in other EU member states, drivers are obliged to have motor liability insurance. Victims of car accidents do not have to claim damages with the liable driver but have a direct claim against his/her motor liability insurer. This direct claim has its basis in EU regulation and is therefore also seen in other EU member states.

Facts of the case: was the alleged victim in the car?

In the case before the Supreme Court the victim also aimed its claim for damages directly at the motor liability insurer of the liable party. The case concerns a car accident that took place in the fall of 2001.

The victim was the mother of one of the drivers involved. She claimed to be a passenger at the time of the accident. The mother, who already suffered from health problems before the accident, had visited her doctor the day after the accident with whiplash symptoms. As from 2002, a few months after the incident, she was declared fully unfit for work.

The motor liability insurer of the liable driver refused to pay damages to the mother as the liable driver contested that the mother was in the car at the moment of the accident. In response to the insurer’s refusal of the claim, the mother produced several false witness statements. During the proceedings before the court of first instance the falseness of the witness statements came to light. The mother and some of the witnesses were convicted by the criminal court for forgery of documents, fraud and/or perjury.

Lower courts

The court of first instance dealing with the mother’s claim for damages denied the claim. The court of appeal however, granted the claim.

The court of appeal disregarded the false witness statements but found on the basis of other means of proof that the mother was a passenger at the time of the accident. These means of proof were all derived from the mother’s own assertion that she was a passenger.

The insurer brought the case before the Supreme Court, claiming that the court of appeal had wrongly denied the legal principle that a claim is denied if the third party has misled the insurer in order to obtain payment. Alternatively, the insurer claimed that the court of appeal did not give a proper ruling on the evidence of the case.

Relevant provision(s)

With its claim for a total loss of claim by the victim, the insurer refers to article 7:941 paragraph 5 of the Dutch Civil Code. This provision denies insureds the right to payment if they fail to timely notify their insurer of a claim and/or fail to provide (proper) information to the insurer in a deliberate attempt to mislead said insurer. Strictly speaking, the provision only applies in the contractual relationship between the insurer and the insured. However, the insurer in this case claimed, in line with case law of the Dutch Financial Services Complaints Tribunal and several legal authors, that the provision should be analogously applied to the relationship with a third party.

Supreme Court judgment

The Supreme Court does not concur with the position taken by the insurer. The Supreme Court rules that there is no room for analogous application of the sanction outside the relationship between the insurer and the insured, i.e. in the relationship between the insurer and a third party victim. The sanction of article 7:941 paragraph 5 DCC is justified by the character of confidence of the insurance agreement. The Supreme Court finds that said sanction does not distinguish between severe fraud cases and less severe fraud cases which makes the sanction a drastic one. Therefore, said sanction cannot be accepted in other relationships without a statutory basis.

Nevertheless, the Supreme Court rules the judgment of the court of appeal to be incomprehensible. The Supreme Court has difficulties with the finding of the court that the mother has succeeded in proving that she was a passenger at the time of the accident. Therefore, the judgment of the court of appeal is set aside. The Supreme Court refers the case back to another court of appeal for further handling.

Take away: fraud is never without consequence

The latter findings of the Supreme Court show that fraud by a third party victim also comes with consequences, however less drastic ones. In line with the opponents of analogous application of the aforementioned sanction, the Supreme Court deals with fraud committed by third parties by setting higher requirements for the evidence produced by the fraudster.

[1] Supreme Court of the Netherlands 6 July 2018, ECLI:NL:HR:2018:1103

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